Personalize your email and SMS campaigns based on each shopper's journey

Watch a brief overview video

Play Video

Join over 31,000 brands that use Swym

Integration Summary

Enable super-targeted, highly relevant email to drive more sales with the following:

Convert better by leveraging a sense of urgency with SMS alerts for back in stock subscriptions.

Import and incorporate Swym shopping journey data into your Klaviyo Flow workflows. Capture customers’ email addresses and contact numbers via the Swym features by adding opt-in to alert forms.

Scope of Integration

The primary objective of the Swym-Klaviyo integration is to enable you to leverage your Klaviyo account to trigger and send emails & SMSes that originate from the Swym app through your Klaviyo account. The Swym apps help engage your customers in personalized fashion for your store by enabling capabilities that are targeted at simplifying their shopping journeys – such as our wishlist or a back-in-stock alerts app. For each of those apps, the Klaviyo+Swym integration enables you to send contextual emails to customers based on their individual context.

By integrating with Klaviyo, you can publish user context based on predefined Swym triggers to Klaviyo, and automate your email sequences to engage your customers based on that context. With this, the user context/data gets passed to Klaviyo based on predefined conditions (such as an Add to Wishlist action) and you can configure the automation sequence inside Klaviyo Flow that uses that data. While this involves additional steps to define those workflows, this integration can help you add significant sophistication to your flows by taking full advantage of the power of Klaviyo Flow by adding various conditions to individualize the messages.

In addition, the integration allows your customers to opt-in to be automatically added to your store’s subscriber lists within Klaviyo with their email address while engaging with the Swym apps.

How It Works

The Swym-Klaviyo integration is pretty straight-forward and our Support team will be available to help you with the configuration in case you get stuck. Once you enable the integration via Swym Admin, alerts will no longer be sent by Swym and will be routed through Klaviyo instead. Be sure to build flows for both emails and SMSes.

Once the integration is enabled, leverage the following marketing playbooks to enable high-performance campaigns:

For information on how to set up a flow, please refer to Klaviyo’s documentation here.

Wishlist Plus was a big upgrade over the budget wishlist Sew Trendy was using before. As always the Swym team was great to work with on this project. We're thrilled with the results!
Jeff Ginsburg
Team Lead, Design & Development at Noticed

Frequently Asked Questions

The Swym-Klaviyo Integration is supported by the Back in Stock Alerts and Wishlist Plus apps at this time.

Yes, the Klaviyo integration can be used by merchants on the Swym Starter plan and above for the Swym Back in Stock Alert app, and for Swym Pro plan and above for the Wishlist Plus app.

Still have questions?

Looking for more specifics on our technology integrations? Please review our help documentation, or email us with your question.